We believe, the quality is the soul of the enterprise development and the perfect after-service is the trustful link between enterprise and customer, as well as the immaterial extension of material product value. So we keep improving, perfect the after-service system continually, provide you satisfactory service with solid strength, ebullient service and fast response.

After-Service System

★ Telephone service center

The center is the platform for information collection, handling and quality supervision, could provide you general service, such as consultation, reports for repair, appeal and service re-interview. Kind speaking, normative process, re-interview in time and satisfaction investigation make you feel warmhearted.

Hotline: 021-54481993 021-647558-223

★ Maintenance team

We have the maintenance team consist of 76 persons, who had gained diploma of university or technical secondary school 84%, the title of advanced or intermediate technical post 73%. They had the strict training and practiced for a long time, so accumulated a lot of experiences. They could provide you the most professional and fast technical service.

★ Maintenance sites engaged by special arrangement

We have 95 maintenance sites, forming a network all over the country. You could ask for repair nearly, get operating instructions and technical consultation through them, avoid wasting fee and time of waiting for service or posting instrument.

Detail, please see table “name of countrywide maintenance sites”.

★ Applied laboratory

The laboratory has strong technical strength, advanced equipment and executing open service, could provide general service, such as free testing location, performance introduction, technical consultation, skill training and help you research the professional application way and system settlement plan.

★ Providing fittings long-term

We had the complete and efficient fittings storage, could provide you all kinds of parts in time, assure you no worry to use our instrument for long time.

★ Characteristic service